Privacy Policy – Forge Flex
Last updated: 10 February 2025
Forge Flex respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase our products, or engage in our training services.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Details
- Full name
- Email address
- Phone number
Service Information
- Training session bookings (personal training, group training, self-defense classes)
- Communication related to your fitness goals or inquiries
Purchase Information
- Products purchased (supplements or retail items)
- Payment method used (cash or MCB Juice)
- Transaction records
Website Usage Data
- IP address
- Browser type
- Pages visited
- Cookies and basic analytics data
2. How We Use Your Information
Your information is used to:
- Manage and schedule training services
- Process product purchases and payments
- Communicate important service or order updates
- Respond to inquiries and provide customer support
- Improve our services, website, and customer experience
- Comply with legal and regulatory obligations
Forge Flex does not sell or rent your personal data to third parties.
3. Marketing Communications
- We may contact you regarding promotions, updates, or offers related to our services and products.
- You may opt out of marketing communications at any time by contacting us.
- Essential communications (e.g., booking confirmations or order updates) will still be sent.
4. Cookies & Analytics
Our website may use cookies to:
- Improve website functionality
- Understand visitor behavior
- Enhance user experience
You may disable cookies through your browser settings; however, this may affect certain features of the website.
5. Data Sharing & Disclosure
Your data may be shared only when necessary:
- With service providers assisting in website operation or payment processing
- When required by law or legal authorities
- To protect the rights, safety, or property of Forge Flex
All third parties are required to keep your information confidential.
6. Data Storage & Security
- Personal data is stored securely using appropriate technical and organizational measures
- Access to personal information is restricted to authorized personnel only
- We take reasonable steps to protect your data from loss, misuse, or unauthorized access
7. Health & Fitness Disclaimer
Any health or fitness information shared with Forge Flex is provided voluntarily and is used solely to support your training experience.
Forge Flex does not provide medical advice. You are advised to consult a qualified healthcare professional before using supplements or participating in any training program.
8. Data Retention
- Personal data is retained only for as long as necessary to fulfill its intended purpose
- Financial and transaction records are retained as required by Mauritian law
9. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
- Withdraw consent for data processing
Requests can be made by contacting us at the email address below.
10. Third-Party Links
Our website may contain links to third-party websites. Forge Flex is not responsible for the privacy practices or content of those external sites.
11. Changes to This Policy
Forge Flex reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: